Privacy policy
Last updated: November 9, 2026
Lobby helps people find and organize pickup sports games. This policy explains what information Lobby (the app and golobby.app) collects, why, and the choices you have.
What we collect
- Account details: your email address, first and last name, username, and your password (stored only as a secure hash, never in readable form).
- If you sign in with Google: your Google account ID, email address and name, as Google shares them with your permission.
- Your profile: a profile photo, your date of birth, your gender and an Instagram or Facebook username, which every profile needs so players know who they are playing with, plus a few optional words about yourself and the sports you play and your level.
- What you do in Lobby: the games you create or join, the people you follow and block, the messages you send, and any reports you send us about other users.
- Your approximate location, only when you choose to use it. When you sort games by "Closest", your device's location, rounded to about 1 km, is sent with that search and is not saved to your account. If you turn on "New games nearby", the area you choose (your rounded location, or a place you pick) and its distance are saved with your settings until you change them or delete your account; they are used only while that notification is on.
- Notifications we show you inside the app (for example, when someone joins your game).
- Technical information our servers record to keep the service running and secure, such as IP addresses and error details. These logs are kept only for a short time.
We do not collect your contacts, your precise location, or anything else from your device beyond what you choose to enter or upload.
How we use it
- To run your account and sign you in.
- To show games, let you join them, and let players message each other.
- To show the closest games first and tell you about new games near you, when you ask for that.
- To send you emails the service needs, such as the link to confirm your email address.
- To keep Lobby safe, for example by limiting repeated sign-in attempts.
We do not sell your information, show ads, or use it to track you across other apps or websites.
Google user data
If you choose "Continue with Google", Lobby asks Google only for basic profile access (the openid, email and profile scopes). From Google we receive your Google account ID, your email address and whether Google has verified it, and your name.
- We use this data only to create your Lobby account or sign you in to it, and to fill in your name and email address on it.
- We do not use Google user data for advertising, do not sell it, and do not share it with anyone, except the hosting providers named below that store it for us.
- We do not request access to your Gmail, contacts, calendar, Drive or any other Google data.
- You can disconnect Lobby from your Google account at any time at myaccount.google.com/permissions. Deleting your Lobby account deletes the Google data we stored.
Lobby's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
What other people see
Other Lobby users can see your name, username, profile photo, gender, age (worked out from your date of birth), Instagram or Facebook username, what you wrote about yourself, the sports and levels you add, the games you organize or join, and who you follow and who follows you. If your account is private, only followers you approve see your games, sports, bio, age and lists; anyone can still see your name and photo. Messages are visible only to the people in that conversation. Your email address, your date of birth and your location are never shown to other users.
Where it is stored and who processes it
Your information is stored on servers run by Amazon Web Services (AWS) in Frankfurt, Germany. Emails are sent through Amazon Simple Email Service. If you use Google sign-in, Google handles that sign-in under its own privacy policy. We share information with these providers only so they can run the service for us, or when the law requires it.
How long we keep it
We keep your information while your account exists. When you delete your account, your profile, photo, the games you organized, your places in other games and your messages are deleted right away. Copies may remain in our encrypted backups for up to 30 days, after which they are deleted too.
Your choices
- You can see and change your name, username and photo on your profile at any time.
- You can delete your account and its data from Settings → Account → Delete account.
- You can contact us to ask for a copy of your information or for help with any of the above.
Children
Lobby is not meant for children under 13, and we do not knowingly collect information from them.
Changes to this policy
If we change this policy, we will update the date at the top of this page. For significant changes we will also let you know in the app.
Contact
Questions or requests about your privacy: ariel01701@gmail.com